Front deskAI
Answers email, website chat, Telegram and marketplace questions in your tone, 24/7.
Answering a chat
Run your company with AI employees.
Your AI team finds the people already asking for what you make, answers them, books the calls, posts every day and keeps your books. Nothing public goes out without your OK.
Free to set up
No credit card
The light that stays on in your office at night.
While you sleep, your AI team answers, books and keeps the books. Whatever needs you waits for the morning.
GmailOutlookGoogle CalendarGoogle reviewsTelegramShopifyWooCommerceShopwareikasTrendyolHepsiburadan11lexofficesevDeskParaşütQuickBooksXeroStripee-FaturaXRechnungSentry
Integrations
Watch your AI team work inside the tools you already use.
Mail, chat and the places people ask online come in; your team answers, books, makes the posts and files the paperwork. Only what needs you reaches you.
An example evening: emails, chat messages and posts people wrote online come in; the AI team answers them, books a demo, makes and schedules a video, files an invoice and drafts a reply for the owner to send.
Product names and logos are their owners’ trademarks, shown here because Neaion connects to them.
The problem
It’s 11 pm and you are still doing four jobs.
Answering customers, posting something, looking for the next customer, typing up receipts. A bigger company pays a person for each one. In a startup it is you, after the real work is done. Your AI team takes these four off your evening.
MessagesAnswering customers at 11 pmWWren
PostsPosting something every dayHHugo
CustomersLooking for the next customerTTess
BooksTyping up receiptsEEllis
How it works
A minute of your AI team’s day.
It reads your business from what is already public, finds the people asking for what you make, answers them, asks you what it doesn’t know and makes the posts. Below, Pulse, a small software startup.
The whole journey
Someone asks online on Monday. By Friday they are paying you.
Most tools answer one message and stop. Here is every step from the first question to the review, for a small software startup. The amber steps are the ones you do.
1
Found · Tess
“Is there a simple tool for tracking churn?”
A reply drafted from your own facts, saying it is from you.
You press Send
2
Demo booked · Nell
9:0010:301:003:004:305:00
Real open times from your calendar, a reminder sent.
Nothing for you to do
3
Posted · Hugo
Today’s video · XReady
Made from your product’s own screens, posted at your audience’s best hour.
You approve the week
4
Paid · Ellis
Invoice · your own Stripe linkPaid
Followed until it is paid. The money never passes through us.
Nothing for you to do
5
Review · Mabel
★★★★★
Every customer asked, not only the happy ones.
Every customer asked, not only the happy ones.
A reply drafted to each review. Nothing public goes out without you.
You post the reply
Your part: three taps.Send the reply, approve the week’s posts, post the review reply. The rest runs without you.
Your AI team
Twelve AI employees. One job each.
Hire the whole team or start with the one you need most. All of them are clearly AI, and all of them work by your rules.
AppointmentsAI
Books real open times from Google Calendar, sends reminders, keeps a waiting list.
Booking Saturday 10:00
OrdersAI
Answers “where is my order?” from Shopify, WooCommerce, Shopware or ikas.
Looking up an order
AccountsAI
Reads receipts, invoices and e-invoices into your ledger. The figures are counted by code, never by a model; a copy of an invoice or a supplier’s changed bank account is caught and comes to you.
Reading a receipt
ReportsAI
Evening, weekly and monthly reports, counted from your data, never estimated. Monthly PDF with anything unusual flagged.
Preparing tonight’s summary
ReviewsAI
Drafts a reply to every new Google review. You post, edit or skip it.
Drafting a review reply
StudioAI
Writes posts, newsletters and offers from your facts, and makes short videos from your own photos and screens with your brand’s AI presenter. Posted on X on your schedule, after your OK.
Writing this week’s post
Post roomAI
Sends campaigns only to people who opted in. You press start.
Campaign ready for you
MessagesAI
Answers customers who write to your business on Telegram.
Replying on Telegram
AssistantAI
Your own inbox: a morning brief, drafted replies, to-dos and the week ahead.
Writing your morning brief
Tech supportAI
Collects bug reports and crashes into one list, most urgent first.
Grouping a crash report
Social mediaAI
Finds people online asking for what you make, and where your name comes up. Drafts a reply that says it is from you — it goes when you press Send.
Someone asks for a tool like yours
Activity shown is an example.
Your market, read for you
It knows where your customers look, and where you are missing.
From your website and public pages only, the office reads what you sell, where businesses like yours are found, where your competitors are and you are not, and what would bring you customers first. No form to fill in.
Posts every day
Your week of posts, made from your own facts.
Short videos and posts from your photos and product screens, with your brand’s AI presenter. Every line checked against your rules, labelled as AI, posted on X at your audience’s best hour. You approve the week in one tap. Instagram and TikTok are coming.
You stay in control
AI that works for you, not instead of you.
Every message, booking and campaign is checked by code before it leaves. A customer can never talk it into spending money or changing your settings.
Unsure? It asksIt never makes up an answer. Questions outside your rules come to you first.
Nothing public without youReview replies, posts, marketplace answers and campaigns wait for your OK.
Step in any timeAnswer a customer yourself and your AI team steps back from that conversation for a day.
Roles for your teamOwner, admin and staff. Money, settings and connections stay with the owner.
Industries
Starts with rules for your kind of business.
It reads your website, asks what it could not find, and prepares ready-made rules. Nothing goes live until you have checked it.
Startups & software
Home services
Hair & beauty salons
Restaurants & cafés
Online shops
Clinics
Fitness & yoga studios
Agencies
Hotels & guesthouses
Local shopsGetting started
Hire your AI team in 3 steps.
Ready on day one. No training, no setup project.
01
Tell it about your business
It reads your website, asks what it could not find, and prepares rules for your kind of business. They stay off until you check them.
02
Connect your tools
One at a time. Try each one on its own questions before it talks to a customer.
03
Decide what it may do alone
Everything else comes to you. You can change this any time.
Pricing
Start free. Scale as you grow.
Every paid plan has the whole AI team. What changes is how much it does for you each month: replies, posts and videos.
Free
Set up your agent and try it in the panel.
$0/month
Start free
Every month
About 20 AI replies
No posts
5 receipts and invoices read
- Your playbook: templates, website import, FAQ
- Chat with your agent in the panel
Solo
The whole front office, for a business of one.
$29/month
Start with Solo
Every month
About 600 AI replies
12 posts and short videos
50 receipts and invoices read
Tess looks for people asking daily
Go live: your customers get answers on email, chat and Telegram, not just you in the panel.
- Email and website chat, answered 24/7
- Appointments, order questions and review replies
- Posts, newsletters and email campaigns
- What it cannot answer comes to you on Telegram or by email
- Learns from your answers
Business
The whole office, for a small team: customers answered, and new ones found.
$99/month
Start with Business
Every month
About 2,500 AI replies
30 posts and short videos
6 AI presenter videos
200 receipts and invoices read
Tess looks for people asking every 8 hours, on X too
Stop only answering — start finding: Tess searches three times a day and on X, your posts go out on every platform, your team works in one inbox, and your own AI presenter makes 6 videos a month.
- Email and website chat, answered 24/7
- Appointments, order questions and review replies
- Posts, newsletters and email campaigns
- What it cannot answer comes to you on Telegram or by email
- Learns from your answers
Growth
Your growth team: first to every conversation, a video almost every day.
$299/month
Start with Growth
Every month
About 7,500 AI replies
60 posts and short videos
30 AI presenter videos
600 receipts and invoices read
Tess looks for people asking every 2 hours, on X too
Be first to every conversation: Tess looks every two hours, so you reply while the question is fresh — and thirty presenter videos a month.
- Email and website chat, answered 24/7
- Appointments, order questions and review replies
- Posts, newsletters and email campaigns
- What it cannot answer comes to you on Telegram or by email
- Learns from your answers
Scale
For volume.
About 25,000 AI replies150 posts and videos · 100 presenter videosFor volume: 25,000 replies, everything checked every hour, a hundred presenter videos.
$999/month
Start with Scale
Enterprise
Many brands or locations, your own terms.
Replies, posts and videos set with you
Let’s talk
Contact us
Compare every plan
| Free$0/mo | Solo$29/mo | Business$99/mo | Growth$299/mo | Scale$999/mo | EnterpriseLet’s talk | |
|---|---|---|---|---|---|---|
| AI replies a month | 20 | 600 | 2,500 | 7,500 | 25,000 | Set with you |
| Posts and short videos a month | 12 | 30 | 60 | 150 | 150 | |
| AI presenter videos a month | 6 | 30 | 100 | 100 | ||
| Receipts and invoices read a month | 5 | 50 | 200 | 600 | 2000 | 2000 |
| Tess looks for people asking | daily | every 8 hours | every 2 hours | hourly | hourly | |
| …on X too | 1 a day | 4 a day | 12 a day | 12 a day | ||
| Reputation watch | daily | every 6 hours | every 6 hours | hourly | hourly | |
| Competitor watch | once | monthly | every 2 weeks | weekly | weekly | weekly |
| Platforms for posts | 1 | all | all | all | all | |
| People in the team | 1 | 2 | 10 | unlimited | unlimited | unlimited |
| Email, website chat and Telegram answered | In the panel only | |||||
| The whole AI team | To try | |||||
| Questions to you on Telegram or by email | ||||||
| Priority support | Set with you |
Free to set up, no card neededChange or cancel any timePrices in USD, taxes added where they applyPast a month’s replies, a lighter model for a while, then a short holding reply and a note to you. Never a surprise bill
Trust & privacy
Built to be trusted with your business.
Your customers’ messages, your books and your accounts are the most private things you have. The office is built so that neither a mistake nor a clever customer can reach them. And you can take everything and leave at any time.
See every company that handles data →How your business is protected
- Your data, kept apartEach business’s data is walled off from every other in the database. More than 900 automated security checks run on every change we make.checked
- Every message checked by codeBefore anything leaves: the right recipient, your rules, no money or promises you did not make.checked
- Two-step sign-in and rolesFor the whole team: owner, admin and staff. Money, settings and connections stay with the owner.on
- Hosted in the EUServers in Germany, under a data processing agreement.Germany
- Take everything with youAll your data in one file, any time. Close your account yourself and it is deleted 14 days later.yours
- GDPR, KVKK and US privacy lawYour customers’ data can be exported or erased on request.ready
Roadmap
Coming next.
Not available yet: these are not in any plan today, and nothing is charged for them.
Coming soonWhatsApp, Instagram & Facebook messages
Your AI team answering on the apps your customers use most.
Coming soonInstagram, Facebook & TikTok posts
Built. Your videos and posts go there as soon as Meta and TikTok have approved Neaion.
Coming soonBank connection
Matching invoices with the money that actually moved.
Coming soonCode fixes for software teams
A reported bug reproduced and a fix drafted. Nothing ships without a person.
What does Neaion do?
It gives you a team of AI employees: they answer customers, book appointments, answer order and marketplace questions, draft review replies and posts, find people online who need what you do, read invoices, follow money owed and report. Anything outside your rules comes to you.
Is it only for small businesses?
No. It works for a business of one up to several teams. Enterprise is for several brands or locations.
Does it answer at night?
Yes, 24/7. Website chat within seconds, email within minutes.
What if it doesn’t know the answer?
It tells the customer it will check, asks you, and replies with only what you said.
Will it publish anything without me?
No. Review replies, posts, marketplace answers and campaigns wait for you. Replies go out on their own only when your rules cover them.
Does it post on Reddit or in Facebook groups for me?
Only when you press Send on that one reply. Tess, your social media employee, finds public posts where someone asks for what you do or names your business: on Reddit, X, LinkedIn, YouTube, forums, Hacker News, Bluesky, Yelp and Trustpilot. With the Neaion extension for Chrome she also reads the Facebook groups and Nextdoor neighbourhood you open yourself (or, if you switch it on, ask it to scroll through for you). She drafts a reply from your own rules, checks what it says about your business, and ends it saying you own or work at the business. You read it and press Send: on Bluesky and YouTube it goes from your own connected account; on X, Reddit, Facebook groups and Nextdoor the post opens with your reply ready and you press the site's own button. Never several at once, never on a schedule, and Tess messages no one.
Will it sound like a robot?
No. It writes in the tone you choose, and every email still says it was written with AI.
Do I have to write all the rules myself?
No. It reads your website and starts with ready-made rules for your kind of business.
Can I answer a customer myself?
Yes. Your AI team steps back from that conversation for a day.
Where is my data?
Hosted in the EU, on servers in Germany. Download everything any time; it is deleted 14 days after you close your account.
What does it cost?
Setting up is free. Paid plans start at $29 a month.
What’s coming next?
Coming next: WhatsApp, Instagram and Facebook messages, posts on Instagram and Facebook, a bank connection, and code fixes for software teams. They are not in any plan yet, and nothing is charged for them.
Your AI team is ready. Are you?
Set it up free, try it on your own customers’ questions, and decide what it may do on its own.
No credit card · Nothing public goes out without you